Monday, November 24, 2008

Encore results- "Available" ?

A common source of confusion thus far with the display of search results in Encore has been the line saying, for example, “AVAILABLE - Denver School of Arts - 599.53 GRE”- even if you have limited your search to a different school than what is shown.



Basically what is happening is that the catalog is taking the first school in alphabetical order that has an available copy of the book to display. However, if the book showed up in the search results for your school, you have a copy as well. This can be confirmed by clicking on the link saying “Show all copies.”



The vendor of our library software is working on the issue, and hopefully it will be improved in the future releases of Encore.